On-Site Support

If you can’t be without your computer, or if your problem involves several components (like your internet connection or your printer too), relax! We can schedule an on-site visit at a convenient time to come and see you in your office, in the surrounding suburbs of Aspley. Sometimes you just need to see the Computer Troubleshooters car and a friendly face to feel relieved that your problems are going to be taken care of!

Our B.E.S.T. support contract customers receive priority scheduling for our on-site visits, however if we are already committed to another client, we can arrange for one of our neighbouring Computer Troubleshooters franchisees to handle your request. Visits incurr a small callout fee, however on our ProActive and Trouble-Free plans, the cost of the visit may already be included in your fixed monthly price!

If you can’t afford the interruption of a computer outage during the business day, talk to us about out ‘After Hours Support Visit’ options and pricing.

Testimonial
“Our office has been serviced by CT Coffs Harbour for 4 years. Theyhave always responded to our needs and accommodated us at short notice. Attention to fixing our IT problems is extremely valuable and important to us.” Peter Marr (Dip. Law) Peter Marr & Associates